CASE STUDY - East Coast Bulk

 Alloy Bulk Tipper Truck and Trailer

“Superior to anything I’ve bought before, exceptional service and at a fair price”

Having purchased a trailer 12 months earlier, Wayne McLoughlin knew exactly what was important to him with his next purchase of an alloy bulk tipper trailer.

Living and working around Tauranga, Wayne knew of Domett Trailers but had never worked with them. It was only when chatting to a friend who had bought product off Domett that he decided to give them a call.

“I called Domett and spoke to Tim. He was really good. He listened to what I wanted and the different specifications for our trailers. When something I specified did not fit what they normally would do he went and found a way to make it happen.”

Top of Wayne’s list of needs for this build was backup service. With Domett and working with Tim, Wayne could see that this was not going to be a problem. Wayne ordered his first Alloy Bulk Tipper from Domett and was thrilled with the result.

“Buying a trailer off Domett was great. Tim could not have been more accommodating. The workmanship and attention to detail of the trailer is superior to anything I’ve bought before, and you can see the pride the Domett guys have taken in the build process. Its custom made, and the tare weight is bang on.”

And of the backup service, Wayne says “…and get this. I had a problem with one of our other trailers at 6:00am on a Sunday morning. I rang Tim and asked for his help. Tim came and grabbed the trailer unit, took it back to the factory, fixed the problem and returned it to me by 11:00am that same morning. And it was a SUNDAY!”

Now that’s back up service! And Wayne doesn’t hesitate when recommending Domett to other truckies.

“Go to Domett because you’ll get exactly what you want for a fair price.”

Wayne McLoughlin
East Coast Bulk


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